Effective Date: 10/05/2026

At Heavenly Home Care, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect information submitted through our website, contact forms, referral forms, phone calls, emails, and other communication methods.

By using our website or contacting us, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect personal information when you fill out a form, submit a referral, request information, or contact us directly.

This information may include:

Your name
Phone number
Email address
Address or city
Relationship to the client
Client name and contact information
Care needs or service interests
Preferred schedule
Additional notes submitted through our forms

We may also collect basic website usage information such as browser type, pages visited, and general site activity to help improve our website.

How We Use Your Information

Heavenly Home Care may use the information we collect to respond to your questions or requests, contact you about home care services, review and follow up on client referrals, schedule consultations, create personalized care recommendations, improve our website and communication, and maintain internal records.

We do not sell, rent, or trade your personal information.

Client Referral Information

If you submit a client referral, you confirm that the client or responsible party has given permission to be contacted by Heavenly Home Care.

Referral information is used only to review care needs, contact the appropriate person, and discuss available non-medical home care services.

How We Protect Your Information

We take reasonable steps to protect the personal information submitted to us. However, no online form, email, or website transmission can be guaranteed to be completely secure.

Please avoid submitting highly sensitive medical, financial, or confidential information through website forms.

Sharing of Information

Heavenly Home Care does not sell personal information.

We may share information only when necessary to respond to your request, provide or coordinate care services, comply with legal requirements, or work with trusted service providers who help operate our website or communication systems.

Cookies and Website Tracking

Our website may use cookies or similar tools to improve user experience, understand website activity, and support basic website functionality.

You may adjust your browser settings to disable cookies, but some parts of the website may not function properly.

Third-Party Links

Our website may contain links to third-party websites. Heavenly Home Care is not responsible for the privacy practices, content, or security of those external websites.

Your Choices

You may contact us at any time to request that we update, correct, or remove your personal information from our records, unless we are required to keep it for legal or business purposes.

Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

Heavenly Home Care may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us.

Heavenly Home Care
Phone: 317-998-8889
Email: HeavenlyHomeCareIndy@gmail.com
Service Areas: Indianapolis, Shelbyville, Franklin, Greenwood, and surrounding areas.